Customer Help
BigRayn team is always here to assist.
Please WhatsApp @+916372255010 or Email us at [email protected]
Common purchase queries answered
Orders and Shipping
Inside India, you should receive within 1 week. International delivery depends on the selected items. It will take 2-3weeks.
If you are already a member with BigRayn, you can click on My Account, provide your user name and password to login. If you are not a member with BigRayn, You can click on My Account on top right corner on Menu. Provide your email address to register with BigRayn. You will receive your temporary password to login.
You could update the same in My Account section or WhatsApp us@+916372255010
We would email with tracking details. Please reach us on WhatsApp@+916372255010 if you haven’t received the same.
You have option to save it for your account for faster checkout.
Yes, this is dependent VAT specified by govt of India.
We ship to 220+ countries world wide. Please reach us on whatsapp to confirm for you.
It depends on the type of order. We will try to ship in one package, but this may not be possible for all orders.
If you need to swap an item
Returns and Exchanges
Please prepare a video on opening the order and if the product is damaged then we will happily exchange the item or issue an full refund. WhatsApp us@+9163372255010 with the video.
Please prepare a video on opening the order and if the wrong item is received then we will happily exchange the item or issue an full refund. WhatsApp us@+9163372255010 with the video.
Please prepare a video on opening the order and if the product is damaged then we will happily exchange the item or issue an full refund. WhatsApp us@+9163372255010 with the video.
Please contact us on whatsapp and we will be happy to assist you.
Please WhatsApp us@+916372255010
Please contact us on whatsapp and we will be happy to assist you.
Please contact us on whatsapp and we will be happy to assist you.
Yes.. Please contact us on whatsapp and we will be happy to assist you.
